Archive for the ‘Training’ Category

Speed Keys are the key to speed

Tuesday, August 31st, 2010

Speed keys are absolutely essential when if you would like to be an expert Velvet Singer user. We optimized the software for the speed use and for our advanced users. But it really isn’t difficult to get your chops going! We believe that all of our customers can achieve a very high level of proficiency by memorizing a few simple speed keys.

You can click around the top menu bar to discover them.  For example, the records menu shows speed keys assigned to Command+N, D, E, T, J, R and S. (On a Windows machine, these keys are the same but with Ctrl+ instead of Command). In the Auditions module, these speed keys will do the following things:

  • N = New Audition
  • D = Duplicate Audition
  • E = Delete Audition
  • T = Omit Audition (from the found set)
  • J = Show All Auditions (if you only have a small found set)
  • R = Modify Last Find
  • S = Sort

Highest Priority Keys

If nothing else, each Velvet Singer user should memorize these six speed keys. It should take you about 1/100th of the time it would take to memorize an aria!

Command+ on Mac / Ctrl+ on Windows:

  • 1 = Main Menu — then the first letter of the module (ex. “A” to go to auditions)
  • 2 = Dashboard
  • N = New Record
  • J = Show All Records

Control+ on Mac / Ctrl+ on Windows:

  • Down Arrow = Next Record
  • Up Arrow = Previous Record

Once you arrive at the Main Menu (Command+1 / Ctrl+1), you can type ahead to navigate to the module. For example, type “A” to navigate to the Auditions module from the Main Menu. Type Command+1 to open the Main Menu then type “F” to navigate to the Finances Module.

  • A = Auditions
  • F = Finances
  • R = Repertoire
  • C = Contacts
  • P = Projects
  • E = Events
  • M = eMail
  • J = Journal

Show All Records may not be an obvious need but it made the list of highest priority speed keys because you may find yourself “stuck” viewing only a subset of records. For example, if you go to your Repertoire module and find “Mozart”, you may find only three (3) records out of twenty (20) or so. You navigate to the record you wanted (Dies Bildnis) and found out that you have performed it 14 times in public. You have what you need, but now you flip to the list view and only see three (3) records! Simply fire off Command+J (or Ctrl+J) to show all twenty (20) records again. It is essentially an “undo” button after finding data.

Scrolling to Previous and Next records also may not seem like it is worthy of recognition, but it is the speed key we use the most. In a list view you can certainly use the mouse to scroll through the records but on the detail view it can be slow to use the rolodex in the upper left hand corner to find what you need. Using Control+down arrow is the way to go. (While we are on this topic, fn+down arrow on Mac / PgDn on Windows scrolls through an entire page in list view.)

Northwestern Seniors — Part 2

Friday, January 22nd, 2010

We met on a Saturday afternoon over at the library. Great facilities at NU.

I have now created an automated tutorial in the software. It is the first thing that the user comes to — a 27 step tutorial that takes about 5 minutes to complete. This was the first time I have gotten the opportunity to incorporate the tutorial into the seminar and it worked quite well. I have since tweaked a few questions, but all in all, it taught the fundamentals of databases quite well.

We were able to dive deep with this group. We finished by discussing how to integrate with Google Calendar using iCal and iPhone. I think we bought some time toward the end because of the new automated tutorial.

More to come.

Northwestern Masters Workshop in “Multi-Media Room”

Saturday, January 9th, 2010

We followed-up with a few Northwestern Master’s students in a great spot over in the Library. This time I plugged in directly to a high-resolution flat screen TV. So much better than projectors. Way to go Northwestern.

As with DePaul, we followed a highly structured tutorial to learn the skills and benefits of using a database.

It was a small group so we were able to address really specific questions which again was a great learning experience for me. One of the students had direct experience with FileMaker through a marketing research “day job.” It was thoroughly helpful for me both in learning about how people use Velvet Singer and also in brainstorming ways to reach more people. Thank you, thank you.

Northwestern Masters

Thursday, November 19th, 2009

Each seminar we do, I experiment with the format to try to tailor to the needs of a particular group of students. This group of first-year masters students was very quick and very ready to jump off to the next step of their careers.

We took the self-management questionnaires again but this time I shortened the discussion in order to transition to some new material. That said, once again I heard some great commentary as a result of the questionnaire exercise. We talked about mission statements and goals. My systems engineering professors used to preach that Goals should be:

  • Specific
  • Actionable
  • Measurable

The singers quickly understood where I was going with it — “learn to sing better” is not specific, actionable, nor measurable and therefore not the best objective on which to focus. Rather, “learn 3 arias this quarter” would yield some good results.

This was the first class that I ran the software demonstration “skit” and most (but not all) of my little jokes landed right on cue. More importantly, the underlying message of the demonstration seemed to resonate: every step of your process can/should get documented, and it can be fun and easy. It doesn’t matter exactly how you do it. You will see huge payoffs by going through the process of being more deliberate and specific about what you “journal.”

We installed the software and it is very fun to see light bulbs going off as singers begin to understand the power “under the hood” in Velvet Singer.

I think the next thing we need to add is a hands-on tutorial & training session. I handed out exercises at the end of this short seminar, but I think we need to carve out a bit more time to do leave singers with a good set of skills.

A good friend also joined this seminar to help video tape. He is a graduate of Northwestern’s Kellogg Graduate School of Management so he was able to provide some additional insight after class. I plan to edit up and post that video soon. Thanks to him and thanks to NU for allowing our cameras in class.

Chautauqua Day 2

Tuesday, June 30th, 2009

This was the first installation & setup “workshop” that I have run and it was quite enlightening to see the array of computers and operating systems. Great testing for me, and the singers were hugely appreciative.

We set up ten-minute sessions with each singer and they ended up staying for about an hour each. So at any one time I had about six singers with me in the office as we installed Velvet Singer and worked through some simple tutorial materials. Everyone began by creating their repertoire by searching and picking arias from a list of over 2,600 choices broken down by fach, language, role, opera, and composer.

Some singers that flew through the tutorial imported their professional Contacts from Excel.

I am very grateful that we were able to expose and fix a few bugs in the system, and that none were show stoppers. I will bind up and send out a patch very soon!