Posts Tagged ‘FAQ’

User Manual is Here!

Saturday, October 23rd, 2010

We are thrilled to have compiled a very comprehensive and user-friendly manual documenting the latest version of Velvet Singer! Sink your teeth into these 100 pages of information and you will know all there is to know about working with Velvet Singer.

You can download the user manual directly from our website. It is also included in the latest installation package inside of the Documentation folder.

The user manual will help you gain a basic understanding of how to use Velvet Singer. You will learn how to create records, navigate between modules and print reports. We guarantee that if you make even a moderate commitment to working with this powerful tool, you will quickly gain proficiency.

We have compiled your questions into this manual. So it can also serve to answer Frequently Asked Questions about installation, registration and navigation.

Customer service is our number one priority so please do not hesitate to contact us for help. We welcome calls, emails and instant messages. We help many of our new customers over the phone ranging from the initial installation and setup of repertoire to more advanced topics such as configuring your email or calendar sync. We are here to help!

Table of Contents

Introduction

  • Welcome
  • How to Contact Us
  • Operating System Requirements

Installation

  • Download
  • Move the Zip File
  • Unzip/Extract the File
  • Folder Orientation
  • Launch Velvet Singer

Initial Setup

  • Expand Pop-Up Windows
  • License Agreement
  • Enter Customer Information

Setup Steps

  • Audition Repertoire
  • Resume Data Entry Form
  • Professional Contacts
  • Lessons and Coachings
  • Reports Preview
  • Tutorial

Navigation

  • Main Menu
  • Module Layout Toggle
  • Dashboard
  • Go To Related Records
  • Four Standard Layouts

Working With Data

  • Editing Data
  • Adding New Records
  • Deleting Records
  • Working With Data In Portals
  • Finding Records
  • Sorting Records

Modules

  • Journal Module
  • Auditions Module
  • Repertoire Module
  • Contacts Module
  • Trends Module
  • Email Module
  • Finances Module
  • Projects Module
  • Events Module

Initial Close

  • Weekly Opener
  • Alias / Desktop Shortcut
  • Usage Logging
  • Backups
  • Restore From Backup

Registration

  • Purchasing A License Key
  • Enter License Code
  • Two Computers
  • Two Singers Sharing One Computer
  • Lost License Keys
  • Transfer to New Computer

Administration

  • Main Menu Buttons
  • General Settings

Email Settings

  • Gmail Settings
  • Yahoo, AOL, Hotmail
  • Check Mail
  • Check Email Timer

Calendar Settings

  • Googleâ„¢ Calendar Syncing
  • Account Activation
  • Enter Settings
  • Sync Events

Appendix

  • Glossary of Terms
  • Speed Keys
  • Reports