Posts Tagged ‘Marketing’

Seminar A: Business Plan

Thursday, December 23rd, 2010

How to Sustain a Well-Tuned Business Plan

We are excited to launch a new seminar geared toward the needs of advanced young artists and emerging professional singers. During the seminar, each singer will create a career “business plan” and commit to a schedule to revise and refine. The session is designed to take an intimidating and often stressful process and make it practical and accessible to even the busiest of emerging professional singers.

This seminar has been a work in progress for some time, and we have gathered the input and feedback of so many educators and professionals. A special thank you goes out to educator Dr. Dana Brown, mezzo-soprano and career consultant Dorothy Byrne, and consultant Mislav Kos.

The Details:

Target: For advanced young artists and emerging professionals.

Honorarium: Please email info@velvetsinger.com for pricing.

Duration: The seminar is designed to last two and a half (2.5) hours.

Workbook: The seminar uses a customized workbook, which provides an efficient and practical platform for rich discussion. Please Download the Workbook completed with example answers.

Objective: The seminar helps singers create a career business plan and adopt a continual process for refining their plans going forward.

Impact: Singers will leave the session with a dramatically improved sense of self-awareness and empowerment over their path. The seminar begins by discussing the relevant issues a well-crafted plan is designed to help solve.

Integration: Some singers may have previously drafted a business plan through school or privately. We will build off of those experiences and integrate our work into one process.

Singers will:

  • Assess strengths / weaknesses
  • Identify / mitigate risks
  • Analyze priorities
  • Define and rank goals
  • Create a marketing strategy
  • Articulate core values
  • Compose a career vision and mission statement
  • Create a schedule to revisit / refine

Workbook with Example Answers

Click on any page to pop open a larger view.

U of Illinois Kickoff

Friday, September 17th, 2010

We kicked off our fall seminar season on a beautiful fall evening in Urbana-Champaign, at the University of Illinois School of Music. Professor Julie Jordan Gunn gave a warm welcome and helped set the tone for a very productive session.

We were welcomed by many energetic singers as they prepare for their school year. Opera auditions were the following week so there was certainly a buzz in the air. They will perform three productions this year which present quite a wide range of styles: Rigoletto, Man of La Mancha and La Calisto (Cavalli). There should be something for every voice to have a good opportunity to participate. Click Here for more information.

Fantastic dramatic mezzo soprano Danielle Wright was able to join us for this session and immediately contributed to this discussion, lending her expertise, encouragement and unique perspective. She joined the Velvet Singer team this fall and is helping with seminars, technical training and repertoire research. We are very lucky to have her help and look forward to involving her more and more!

Danielle and I rolled out several new sections to the seminar workbook including the priorities vs. time management section, goals t-shirt sizing and marketing brainstorming sections.

Priorities vs. Time Management

This new section is the first step in the process of drilling down to three simple action items. We first take a look at our priorities and how we spend out time, then we create a ranked goals list, and lastly derive action items from our goals.

Participants prioritize core business practices such as these:

  • Product Refinement
  • Differentiation
  • Marketing & Growth Strategy

Next we analyze how we spend our time. Which activities do you do most often in a typical week? For example, the list of activities includes:

  • Refining core skills of singing, acting
  • Developing concerts, artistic experimentation
  • Research, publicity, brainstorming, strategy

Lastly, we compare the priority list with the time management exercise. The key is to identify any areas where priority value is high but the time commitment is low.

Goals T-Shirt Sizing

This exercise builds directly out of the Priorities & Time Management exercise. After identifying the highest priority items, we dig into one business practice area to establish a goals list.

While working at Soliant Consulting we used a process called “t-shirt sizing” to prioritize features and specifications. With fixed time, money and resources, it is imperative that singers do the same — we should not only create goals lists, but “t-shirt size” them as small, medium and large.

What benefit do you expect to incur and how difficult will it be? Start with the “low hanging fruit”, that is the easiest effor items with the biggest expected benefit. From there, you are ready to create action items.

Marketing Brainstorm

I have hit this material in other ways in the past, drawing the analogy between our singing businesses and running a small ice cream shop: we both have customers, product lines, stakeholders, margins, metrics and feedback. The similarities abound.

In the new workbook, we focus on brainstorming new customers, products and “pull-marketing” ideas. This new approach still drives home the central point that “it’s a business”, while challenging each attendee to get very specific and write down three new ideas that they would like to investigate after the session. We came up with some solid ideas and I was able to add to that list using the appendix sections from David Cutler’s fantastic, The Savvy Musician.

For example, we spoke about cultivating new out-of-the-box customers such as:

  • Collaboration with ballet companies, theater companies, other
  • Singing with early music, contemporary or jazz ensembles
  • Writing for a music journal or newspaper
  • Recording studio jingles and voice overs or working as a radio DJ

This exercise really seems to help remove the blinders and open up profound new optimism for the possibilities of finding employment and fulfillment related to our passions.

Northwestern Summer Session is Win-Win

Tuesday, August 24th, 2010

Voice teacher and soprano Pamela Hinchman does a very smart thing. Before her teaching year starts up at Northwestern, she teaches a week-long summer seminar which is a fantastic win-win.

The singers get geared up for audition season and get loads of new information and experience. It is only a week-long commitment, yet it is a great line on their resumes (which can be difficult to fill while in school). The singers were excited about participating even as I arrived for my seminar on the final day of the session.

And for Pamela and the other faculty, this program is a fantastic opportunity to get to know several singers from their studios before the year starts. The session is also an excellent marketing tool for the school. Holding a week-long summer session (with a simple audio recording application process) is a great idea and I think other schools of music would do well to follow suit.

From Northwestern’s Website:

“In these classes you will learn to audition for an agent, an opera company in the US and Europe, and a musical theater company. We will find three pieces for you that will make you the most marketable and help you to perfect them. Also discussed: How to present yourself most effectively by clothes and grooming; creating a useable resume and bio; advice on the proper picture for your voice type; tax issues. Guest speakers include a New York agent for opera and musical theater, a tax specialist, photographer, stage directors. Class is limited to 12 singers and 30 auditors. To apply as a participant, send a resume and tape or CD of 3 pieces to Summer Session Office, Northwestern University Bienen School of Music, 711 Elgin Road, Evanston, IL 60201.”

This was the first seminar at which I delved into “push” versus “pull” marketing. I really saw some light bulbs go off so I will certainly address this in future seminars.

Push marketing is essential to our business in singing and we do it all of the time. We send application forms, sing auditions and learn excerpts to perform callbacks. These efforts are focused on landing a single gig. They represent short-term strategies targeted toward a specific customer.

In all of the frenzy of applications, pull marketing seems to fall by the wayside. Pull marketing is all about cultivating long-term relationships and working to fill out the value of what you offer. Offering to cover a role for free when you are singing chorus is pull marketing. Soliciting donors on behalf of your home-town regional company is pull marketing. Starting your own recital series is pull marketing.

Even small efforts such as these mentioned can make a major impact on your career. Pull marketing is more that just being a team player and good colleague, it is being a savvy business person and ultimately it is essential toward building a sustainable career.

A giant thank you goes out to Dorothy Byrne for turning me on to this concept and terminology! Among many other talents, Dorothy works with highly-successful singers to refine their marketing strategy. She takes a deep personal interest in helping singers and is a genuine force for good in our business.

CoOPERAtive Program Sets High Water Mark

Thursday, August 5th, 2010

This program is amazing. If you are a young singer looking to turn the corner from hitting the cattle calls into earning paying contracts, The CoOPERAtive Program at Westminster is for you.

The CoOPERAtive Program is a very supportive and collaborative environment, featuring the country’s top talent. Not only do Laura Brooks Rice and Dr. Christopher Arneson bring in some of the most seasoned and passionate faculty, but they also make sure you spend ample time with each. Check out this faculty list including coaches, teachers, and conductors from the Lyric Opera of Chicago, Houston Grand Opera, Washington National Opera, New York City Opera, The Juilliard School and The Curtis Institute of Music.

The list includes such names as Susan Shiplett Ashbaker, Thomas Bagwell, Daniel Beckwith, Sandra Bernhard, Deborah Birnbaum, William Hobbs, Chuck Hudson, Gina Lapinski, Anthony Manoli, Mark Moliterno, Buck Ross, Debra Scurto-Davis, Ted Taylor, Marc Verzatt, Mark Moliterno, Nova Thomas, Lydia Brown, William Burden, Steven Crawford, Kathleen Kelly, Yelena Kurdina and and Brian Zeger.

How much value do you get? Well, they have taken the time to measure it so you can be sure you are getting your money’s worth. Singers typically receive over twenty six (26) coachings over the three weeks of the program. Yep, that’s more than one a day. One singer told me that she had nine (9) coachings the week before my seminar. And that is just coachings! That doesn’t include seminars, yoga, concerts, workshops and masterclasses. Read more about a Typical Day at the CoOPERAtive Program.

The Seminar and Individual Sessions

This seminar was certainly one of the best. We had a perfect room and the group was energized and well-prepared. Several of the singers had already printed the workbook sample and taken the questionnaire online. That is the kind of proactive skill that pays off huge in our entrepreneurial business.

We had a great discussion and the singers were very willing to share and contribute their creative ideas. I was flattered to read their comments (below).

The directors of the program also made sure to block out time for individual follow-up sessions with many of the singers. We met in fifteen-minute time slots throughout the afternoon discussing web sites, resumes, headshots and brainstorming marketing and product positioning.

We were able to make some major leaps forward with many resumes. In many cases, we condensed and refined the content. In many others we found small errors and discussed some basic graphic design formatting principles: less is more, readable should be the highest priority, white space is golden.

Please Email Us your resume if you would like some free feedback! We are happy to help in any way we can.

We chatted about the trade-offs of creating your own website from scratch using a WordPress blog engine, hiring a website designer such as Vox Page1, using a Flash based template such as Dynamod Web Portals, or building/hosting your website through Classical Singer or YAP Tracker.

I was also able to help singers refine their product positioning and strategize their market development. Most specifically, several singers had interest in creating a recital series. We helped them move from having a unique idea toward putting it into action: picking some deadlines on the calendar, deciding on a name for the series, targeting the right market, creating a fee structure and budgeting for print materials.

This was a fantastic session and I look forward to revisiting Westminster in the fall!